Exceed.ai
Genesys (Exceed.ai division) · Founded 2018
About
Exceed.ai is an AI assistant platform that works alongside sales teams to ensure every lead is followed up, qualified, and nurtured automatically. Absorbed into Genesys ecosystem, the platform uses advanced NLU (scoring 9.4 on G2) to handle multi-step conversations, lead qualification, and meeting scheduling without human intervention. It scores 4.6/5 on Gartner Peer Insights and integrates deeply with existing CRM and sales engagement stacks.
Features
- Lead follow-up automation
- AI qualification
- Meeting scheduling
- Multi-channel engagement
- CRM integration
- Advanced NLU
- Conversation analytics
Integrations
Reviews (3)
User values Exceed.ai's ability to manage prospect conversations through AI-powered emails and chats while maintaining responsiveness and personal touch.
User appreciates how Exceed.ai saves work through automated lead nurturing and qualification, but notes occasional bugs cause service downtime.
User praises Exceed.ai for saving significant work through AI-powered lead nurturing and qualifying, and highlights the great customer success team.
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