HubSpot Breeze AI Agents

HubSpot · Founded 2006

3.6(5)

Freemium · Free with included credits; $0.50 per resolved conversation

About

HubSpot's Breeze AI suite includes autonomous agents for customer support (Customer Agent), sales prospecting (Prospecting Agent), data research (Data Agent), and custom workflows. As of April 2026, moved to outcome-based pricing where you only pay when agents complete tasks. Resolves 65% of customer conversations and cuts resolution time by 39%.

Features

Customer support resolution agent
Prospecting agent with qualification
Data research agent
Custom agent builder
Workflow automation
CRM native context
Action execution (update records, route tickets)
Outcome-based pricing

Integrations

HubSpot CRMService HubSales HubKnowledge bases

Reviews (5)

Sep 13, 2026

Pros: Can connect any apps to AI agents to automate real world tasks. Saves a lot of time in integration, so engineers can work on core product.

Cons: No complaints - issues got resolved immediately when raised in the discord channel.

User appreciates Composio's ability to seamlessly connect apps for AI automation and praises their responsive support.

Simphiwe R. at Computer Software, 10000+ employeesvia Software Advice ↗

4.0

Sep 13, 2026

Pros: The day-to-day experience for tracking activity, seeing a contact's full history, and moving deals through a pipeline is genuinely smooth. The user interface is pretty intuitive and started with real value for money.

Cons: As soon as a team needs real automation, deeper reporting, or AI features you hit a wall that's priced steeply, along with high onboarding fees.

User finds HubSpot intuitive and good for basic CRM tasks, but encounters steep pricing barriers when needing advanced automation and AI features.

BRIJvia Software Advice ↗

4.0

Sep 13, 2026

Pros: HubSpot integrates all of sales, marketing and customer service into one visually appealing interface that is easy to navigate. It is incredibly efficient at managing contacts and works very well for managing leads throughout the sales lifecycle. The HubSpot team provides great resources and customer support for paid service.

User praises HubSpot's integrated interface, ease of navigation, and excellent customer support for managing leads and contacts.

Harry S., Accounting at 11-50 employeesvia Software Advice ↗

5.0

Love it. But lacks pricing transparency

Sep 13, 2026

Pros: The product and data quality are outstanding. Becoming an industry standard.

Cons: Pricing is not very transparent and predictable

User loves the product and data quality but is concerned about lack of pricing transparency and predictability.

Verified reviewervia Software Advice ↗

1.5

Ok, AI could be better

Sep 11, 2026

Pros: Easy to learn in training and build upon previous knowledge of the system. The CRM and Sales parts are great for data and utility and the cost is lower than SalesForce which seems to do the same job with competitive prices.

Cons: The Breeze Assistant is by far the most difficult AI to use. It insists on doing large tasks in batches meaning the user has to restart the next batch manually. Tasks that could be done in 5 minutes took the majority of the next day to complete in batches. Calls also have line difficulties when the inbound window is kept open, making simultaneous inbound and outbound call management infeasible.

While HubSpot's CRM and Sales features are competitively priced and easy to learn, the Breeze Assistant AI is difficult to use and requires manual batch restarts, making large tasks extremely time-consuming.

Verified Trustpilot uservia Trustpilot ↗