Yotpo Discover

Yotpo Inc. · Founded 2012

4.5(6)

Enterprise · Custom

About

Yotpo Discover is the first AI visibility platform purpose-built for e-commerce, combining catalog data with automated agents to monitor how products appear across ChatGPT, Gemini, Google AI Mode, and on-site assistants. Launched in 2026, it activates genuine reviews and loyalty signals to improve AI citations and drives conversions.

Features

AI search visibility tracking (ChatGPT, Gemini, Google AI Mode)
Product-level monitoring by category and region
Competitor citation comparison
AI-generated answer auditing
Review activation agents
Loyalty signal utilization
Automated content optimization
Prompt trend analysis
Share of voice scoring
Agency multi-account management

Integrations

ShopifySalesforce CommerceAdobe CommerceBigCommerceWooCommerce

Reviews (6)

Sep 25, 2026

Pros: Yotpo's pricing might look good. They purchased sms bump and combined their sms technology with an email platform. They have redid their pricing to be very pro business. Now they are actually cheaper than Klaviyo and Sendlane which are big for DTC.

Reddit commenter notes that while Yotpo's pricing looks attractive, the competitive pricing versus Klaviyo and Sendlane is actually better than expected after their recent pricing restructuring.

Reddit uservia Reddit ↗

Sep 25, 2026

Pros: Yotpo customer service/support is top notch, helps problem solve and helps build flows and will check your work to ensure it shows on the customers end the way you want it to.

User praises Yotpo's top-notch customer support for problem-solving, workflow building, and implementation verification.

Verified Capterra uservia Capterra ↗

Sep 25, 2026

Pros: Overall, Yotpo is a great reviews platform that is easy to use and manage, even across multiple brands and products, all under one account. Yotpo has allowed us to gather thousands of customer reviews that help provide social proof to drive new customer purchases.

Cons: Would be great to implement a feature that allows customers to have more filter options for the reviews.

User finds Yotpo easy to navigate and manage across multiple brands, successfully using it to gather thousands of reviews for social proof, but suggests adding more review filter options.

Verified Capterra uservia Capterra ↗

5.0

Sep 25, 2026

Pros: Yotpo offer very sophisticated and AI based platform. The dashboard and interface is far better compared to Shopper Approved. Customers can filter through reviews on a product page and the review request emails are highly customizable.

Cons: They only offer annual contracts, very expensive plans.

User praises Yotpo's sophisticated AI-based platform and superior dashboard compared to competitors, but criticizes the expensive annual-only contracts.

Verified Software Advice uservia Software Advice ↗

Sep 1, 2026

Cons: Yotpo was super expensive and impossible to customize.

The user switched from Yotpo to Okendo, citing that Yotpo was super expensive and impossible to customize.

Luke G., Head of Ecommerce at Sporting Goodsvia Capterra ↗

4.0

Yotpo Loyalty and Reviews

Sep 1, 2026

Pros: Yotpo was very easy to implement and integrated well with the rest of the marketing stack. It was also very affordable for the size of the company at the time.

The user had a really great experience with Yotpo in the beginning, praising its easy integration and great analytics.

Verified Capterra user, President at Retailvia Capterra ↗